When you call HFM for family counseling, you’ll hear a professional friendly voice to help you with scheduling an appointment. When you arrive you’ll find a spacious, convenient parking lot and lobby. Our lobby has soft Christian music playing, several options for seating, with beautiful decorations and reading materials. It is a peaceful setting. After completing a basic information form, our receptionist will forward it to the counselor.
Once greeted by a courteous, knowledgeable counselor in the lobby, they will show you and your family to their counseling room. Much like a well lit and comfortable living room, each counseling room has windows to allow some natural light. Confidentiality is an important component in the counseling relationship. Counseling rooms are visible, yet private and quiet. It is a safe place to tell your story. Should you decide to schedule a return visit, you will meet with the same counselor in the same room each time.
Our counselors are certified as Biblical Counselors by the International Board of Christian Counselors. But we also have gained wisdom and experience through many trials, during our years of marriage, parenting, relating to parents and other family situations. This gives us a measure of empathy and compassion, yet courage to speak the truth in love.
Our objective is to reduce tension and destruction, while encouraging reconciliation and equipping all family members to trust God and walk by faith. While prayerfully listening, the counselor will seek to learn if and where each person might be stuck in processing or working through their problem. Everyone gets stuck and the Bible has solutions to shape our perspective, goals and methods.
When the session is completed, often the counselor will provide complementary materials that provide Biblical truth and practical insight.
No financial ability to pay questions will be asked. Service is provided on a donation basis. If you can, and are able to help us with the cost of providing service, we would appreciate that, but we don’t want money to keep people from getting the help they need.